Welcome to DurumDelight.com! At Shri Sawariya Enterprises, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Please read our shipping policy carefully to understand our processes and policies.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs:
Standard Shipping: Estimated delivery time is 5-7 business days. Shipping costs are calculated based on the weight of your order and your delivery location.
Express Shipping: Estimated delivery time is 2-3 business days. Additional charges apply.
Free Shipping: Available on orders over INR 500. Estimated delivery time is 5-7 business days.
Order Processing Time
Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that we do not ship on weekends or holidays.
Shipping Locations
We currently ship to addresses within India. For international shipping inquiries, please contact our customer service team at care@durumdelight.com
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping partner’s website.
Delivery Issues
If there are any issues with your delivery (e.g., lost or damaged packages), please contact us immediately at care@durumdelight.com with your order number and details about the issue. We will work with you to resolve the problem as quickly as possible.
In case of a missed delivery, our shipping partner will attempt to redeliver your package. If the package remains undelivered after several attempts, it will be returned to us.
Changes to Your Order
If you need to make changes to your order (e.g., shipping address, cancellation), please contact us as soon as possible at care@durumdelight.com. We will do our best to accommodate your request, but we cannot guarantee changes can be made once your order has been processed.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Shri Sawariya Enterprises
Email: care@durumdelight.com
Phone: +91-7566833789
Address: Indore (MP), India
Thank you for shopping with us at DurumDelight.com! We appreciate your business and look forward to serving you.
