SHOPPING INFORMATION
What makes your pasta and vermicelli different from others?
Our pasta and vermicelli are made exclusively from 100% durum wheat. This gives our products a higher protein content and a firm texture, ensuring they hold their shape and provide a perfect al dente bite every time.
Are your pasta and vermicelli gluten-free?
No, our pasta and vermicelli are not gluten-free as they are made from durum wheat, which contains gluten. We recommend consulting with a healthcare provider if you have gluten sensitivities or celiac disease.
Do you offer any whole wheat or other varieties?
Currently, we focus on providing high-quality pasta and vermicelli made from 100% durum wheat. We believe in delivering the best texture and taste that durum wheat offers. Stay tuned for any future product expansions!
What are the cooking instructions for your pasta and vermicelli?
o cook our pasta:
- Bring a large pot of salted water to a boil.
- Add the pasta and cook for 8-10 minutes, stirring occasionally, until al dente.
- Drain and serve with your favorite sauce.
For vermicelli:
- Bring water to a boil and add the vermicelli.
- Cook for 2-3 minutes, or until tender.
- Drain and use in soups, stir-fries, or any preferred dish.
How should I store your pasta and vermicelli?
Store our pasta and vermicelli in a cool, dry place. Once opened, keep them in an airtight container to maintain freshness.
How can I contact customer support?
You can reach our customer support team through our Contact Us page, or by emailing us at durumdelight.com@gmail.com. We’re here to help with any questions or concerns.
Are your products organic?
Our pasta and vermicelli are made from premium quality 100% durum wheat, but they are not certified organic.
Do you offer bulk purchase options or wholesale?
Yes, we offer bulk purchase options and wholesale pricing for businesses. Please contact our sales team for more information on bulk orders.
Can I purchase your products online?
Yes, you can buy our products directly from our website or through various online retailers. Visit our Online Store for more details.
What is the shelf life of your pasta and vermicelli?
Our pasta and vermicelli have a shelf life of up to 24 months when stored properly in a cool, dry place.
Are your products suitable for vegetarians and vegans?
Yes, our pasta and vermicelli are made from 100% durum wheat and contain no animal products, making them suitable for both vegetarians and vegans.
Can your pasta and vermicelli be used in various recipes?
Absolutely! Our pasta and vermicelli are versatile and can be used in a wide range of dishes, from classic Italian recipes to creative, contemporary cuisine.
PAYMENT INFORMATION
What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), debit cards, upi and bank transfers.
Is it safe to use my credit card on your website?
Absolutely. We use secure encryption technology to protect your payment information. Our website is compliant with the highest industry standards for data security.
Do you accept payment on delivery (COD)?
Currently, we do not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid.
Are there any additional fees for using certain payment methods?
No, we do not charge any additional fees for using specific payment methods. However, your bank or payment provider may apply their own fees.
Can I change my payment method after placing an order?
Once an order is placed, the payment method cannot be changed. If you need to make changes, please contact our customer support to discuss possible solutions.
Do you offer discounts for bulk purchases or wholesale orders?
Yes, we offer discounts for bulk and wholesale purchases. Please contact our sales team for more information on pricing and terms for bulk orders.
Can I cancel my order and get a refund?
You can cancel your order for a full refund if it has not yet been processed for shipping. Please refer to our Refund Policy for more details on cancellations and refunds.
What currency are your prices listed in?
All prices on our website are listed in INR. If you are purchasing from outside the specified currency region, the conversion will be handled by your payment provider.
